A communication strategy that prioritizes building strong relationships with guests through personalized interactions and timely responses. This involves leveraging technology to automate messages, provide relevant information, and address guest inquiries effectively.
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A type of insurance policy specifically designed for short-term rental properties, covering potential risks such as property damage, liability, and loss of…
The process of vetting potential guests to minimize the risk of problematic bookings, including verifying identities, reviewing guest reviews, and setting clear…
An additional charge imposed on guests when hosting events or gatherings exceeding the standard occupancy limit.