Analyzing guest reviews to identify patterns and insights related to the preferences and expectations of the defined target market for continuous improvement.
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The process of vetting potential guests to minimize risks associated with property damage, disturbances, or other issues. This can include background checks,…
The use of automated messaging tools and platforms to streamline and personalize guest communication, such as sending booking confirmations, pre-stay instructions, and…
A hypothetical term referring to a route planning app or software that optimizes for intelligence and efficiency. For hosts managing multiple properties,…
A comprehensive guide provided to guests upon booking or arrival, containing essential information about the property, house rules, check-in/out procedures, local recommendations,…