Establishing consistent and standardized communication practices with guests throughout their stay, from pre-arrival instructions to post-departure follow-up.
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Online marketplaces like Airbnb and VRBO that connect short-term rental hosts with potential guests, facilitating bookings, payments, and communication.
Establishing proactive maintenance schedules and having reliable contractors available to address repairs and upkeep specific to the demands of frequent guest turnovers…
A metric used to measure customer loyalty and satisfaction, calculated by asking guests how likely they are to recommend the rental property…
Collaborating with social media influencers or travel bloggers to promote short-term rental properties to their followers and reach a wider audience.