Establishing consistent and standardized communication practices with guests throughout their stay, from pre-arrival instructions to post-departure follow-up.
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A comprehensive guide co-created by property owners and co-hosts or property managers, providing guests with essential information about the short-term rental, local…
The process of reviewing and interpreting guest feedback gathered through questionnaires to identify areas for improvement and enhance the overall guest experience.
The percentage of time a rental property is booked over a specific period, a key metric for revenue management.
Feedback and ratings provided by guests after their stay at a short-term rental, influencing the property’s reputation and visibility on platforms like…