A proactive maintenance approach where worn or outdated furniture, appliances, and amenities are replaced before they break down, minimizing guest inconvenience and potential negative reviews.
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Specialized insurance policies designed to protect short-term rental hosts and their properties from risks associated with renting on platforms like Airbnb and…
The process of using technology to verify guests’ identities and reduce the risk of fraud or unauthorized bookings.
A customer service and support ticketing system that can be used by short-term rental hosts to manage guest inquiries, resolve issues, and…
A metric that tracks the total number of nights a short-term rental property is booked over a specific period, expressed as a…