The process of vetting potential guests to minimize risks and ensure the safety of the property and neighborhood, often involving ID verification and background checks.
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A playful term for an ideal guest who is respectful, responsible, and leaves positive reviews after their stay.
A thoughtful gesture of hospitality provided to guests upon arrival, typically containing local treats, beverages, or amenities to enhance their stay.
Digital checklists used by hosts or cleaning services to ensure consistent cleaning standards and track cleaning tasks for each turnover.
Elements on a listing or website that build trust and credibility with potential guests, such as verified reviews and security features.