Offering potential guests brief in-person or virtual tours of the property to showcase its features and answer questions in real-time.
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Timely and clear communication between hosts and guests throughout the booking process, including inquiries, booking confirmations, pre-stay instructions, and post-stay follow-up, to…
Monitoring, responding to, and managing guest reviews on platforms like Airbnb and VRBO to maintain a positive reputation.
The process of continuously refining and improving a short-term rental listing to enhance its visibility, attract bookings, and maximize revenue.
A set of rules and recommendations for maintaining consistency in brand voice, tone, and style across all communication channels for a short-term…