Providing resources and assistance to guests who are unfamiliar with the local area, ensuring a seamless experience.
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Focuses on the day-to-day tasks and processes involved in managing short-term rentals, such as cleaning, maintenance, guest communication, and check-ins.
The percentage of time a short-term rental property is booked and occupied by guests over a specific period, indicating the property’s rental…
Establishing clear and accessible communication channels (e.g., messaging platforms, phone calls) for guests to reach the host or property manager.
A questionnaire sent to guests after booking to gather preferences, expectations, or special requests, allowing for personalized service.