Maintaining clear and prompt communication with guests throughout their stay, addressing inquiries and resolving issues effectively.
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A booking that has a higher than usual likelihood of cancellation, modification, or no-show, often due to factors like last-minute booking or…
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A hypothetical approach to revenue management that involves adjusting pricing and availability strategies in real-time based on market demand and other relevant…
A pre-packed bag containing essential items for guests, often provided by thoughtful hosts in case of emergencies.