Strategies and techniques used to address and potentially lessen the impact of negative reviews from guests, including prompt responses, apologies, and resolutions.
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A cleaning standard for short-term rentals that prioritizes hygiene and sanitation, often exceeding typical cleaning protocols.
An automated process that sends guests a confirmation email with booking details, payment information, and check-in instructions upon successful reservation on platforms…
Delivering essential documents, like house manuals or local guides, to guests in a compressed gzip file format.
A concise list or description of the most appealing and unique features of a rental property.