Actively monitoring, responding to, and leveraging guest reviews to improve services, address concerns, and enhance online reputation.
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An award given by TripAdvisor to businesses that consistently earn great reviews from travelers.
The continuous process of collecting, analyzing, and acting upon guest feedback to improve the short-term rental experience, address issues, and enhance guest…
Official authorization required to bring certain goods or furnishings into a country for use in a short-term rental, often needed for imported…
The segment of the travel industry focused on high-end experiences and accommodations, often targeted by luxury short-term rentals.