The process and effectiveness of a host in addressing and resolving guest complaints or issues that may arise during a stay, aiming for mutually satisfactory solutions and maintaining positive guest relationships.
You may also like
A metric used by booking platforms to determine how prominently a listing appears in search results.
The use of internet-connected devices and platforms to facilitate communication with guests, such as smart speakers for providing information or messaging systems…
Hungarian term for “Property Taxation,” referring to the specific tax obligations and regulations applicable to short-term rental income in different jurisdictions.
Providing a smooth and efficient check-in experience for guests, such as keyless entry or clear instructions.