The tone, clarity, and effectiveness of a host’s communication with guests, fostering positive interactions and addressing inquiries professionally and promptly.
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A term used to describe a moment of excitement, celebration, or success in the short-term rental industry. It is often used to…
The average or expected number of guests staying in a short-term rental property over a specific time period.
The process of verifying guest identities and assessing their suitability for a rental property to mitigate risks.
A unit of energy commonly used to measure the heating or cooling capacity of HVAC systems, important for maintaining comfortable temperatures in…