Establishing clear and accessible communication channels (e.g., messaging platforms, phone calls) for guests to reach the host or property manager.
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Personalized assistance and recommendations provided to short-term rental guests, including arranging transportation, booking activities, and securing reservations.
The period between when a guest makes a reservation and their actual arrival date for a short-term rental.
Creating and maintaining identical listings for the same property on multiple platforms like Airbnb and VRBO to increase visibility and booking potential.
A refundable amount collected from guests before their stay to cover potential damages or violations of house rules.