The proactive approach of monitoring and managing all aspects of the guest experience, from pre-booking to post-stay, to ensure satisfaction and positive reviews.
Menu
You may also like
An automated email or message sent to guests upon successfully booking a short-term rental. The ebooking confirmation typically includes reservation details, property…
A digital wallet platform developed by Google that allows guests to make secure and contactless payments for their short-term rental bookings.
Actively monitoring, responding to, and managing guest reviews across various platforms, addressing concerns, highlighting positive feedback, and maintaining a strong online reputation.
A phrase often used in short-term rental listings to highlight a luxurious or well-appointed suite or apartment.