The process of efficiently handling multiple guest inquiries, booking requests, and messages to ensure timely responses and a positive guest experience.
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An official document issued by a local government that allows a property owner to legally operate a short-term rental.
Establishing a system within Zendesk to categorize and prioritize guest support tickets based on urgency and importance, ensuring timely resolution of critical…
Luxury features and services offered at short-term rental properties to attract discerning guests, such as private pools, hot tubs, concierge services, and…
Software designed to streamline and automate the booking process for short-term rentals, typically including features like calendar synchronization, payment processing, and guest…