The ongoing effort by hosts to encourage positive guest reviews, which are crucial for attracting future bookings and building a strong reputation.
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The process of monitoring, managing, and responding to online reviews and feedback from guests to maintain a positive brand image.
Additional offerings provided by hosts or management companies to enhance the guest experience, such as airport transfers, grocery delivery, or local tour…
A situation in short-term rentals where a property is booked for only a portion of the available dates within a given period.
A small piece of code that can be embedded into a website or social media profile to allow guests to search for…