Over-reliance on automation in STR management, without considering the nuances of guest communication or potential technical glitches, can lead to impersonal guest experiences or operational hiccups.
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A set of step-by-step instructions compiled to help hosts and their teams perform routine tasks consistently and efficiently.
A system for collecting, analyzing, and responding to guest feedback, including reviews, surveys, and direct communication.
Creating a dedicated and functional workspace within the rental property to cater to the needs of remote workers and digital nomads.
A detailed record of all maintenance and repair tasks performed on a short-term rental property, including dates, descriptions, and costs.