A detailed list of outstanding repairs, cleaning tasks, or maintenance items that need to be addressed in a short-term rental property, typically used during property inspections or turnovers.
Punch List
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A legal contract used to protect confidential information, sometimes used in short-term rental management agreements.
Strategies and actions taken to maximize the percentage of time a short-term rental property is booked, aiming for optimal occupancy levels.
Implementing customer satisfaction surveys within Zendesk to gather feedback from guests, identify areas for improvement, and enhance the overall guest experience.
Warm, welcoming, and informative communication that makes guests feel valued and enhances their overall experience.