A detailed list of outstanding repairs, cleaning tasks, or maintenance items that need to be addressed in a short-term rental property, typically used during property inspections or turnovers.
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A higher standard of cleaning and sanitization procedures, often implemented in response to health concerns or guest expectations.
Communicating with guests directly through the messaging systems provided by platforms like Airbnb and VRBO to answer questions and manage bookings.
A system that allows guests to access the property using a code, app, or other digital means, eliminating the need for physical…
The process of monitoring, responding to, and managing guest reviews and feedback across various platforms to improve guest satisfaction and online reputation.