Clearly communicating the benefits and value that guests will receive from specific property features and amenities.
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The exchange of information, inquiries, and updates between guests and hosts throughout the booking and stay process.
The process and effectiveness of a host in addressing and resolving guest complaints or issues that may arise during a stay, aiming…
An independent professional who investigates and resolves complaints related to short-term rentals, acting as a mediator between guests, hosts, and platforms.
A feature on short-term rental platforms that allows guests to book a property instantly without waiting for host approval, streamlining the booking…