Software used to manage and analyze customer interactions and data throughout the guest lifecycle, from inquiry to post-stay follow-up.
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Software and hardware solutions designed specifically for the hospitality industry, including property management systems, channel managers, revenue management tools, and guest communication…
A Swedish term for “Sea View,” highlighting a desirable feature for short-term rentals, often commanding premium pricing.
A pricing strategy that automatically adjusts the nightly rate of a short-term rental property based on real-time market demand, competitor pricing, and…
The practice of maintaining prompt, clear, and helpful communication with guests throughout their stay, from pre-booking inquiries to post-stay follow-up.