Software used to manage and analyze customer interactions and data throughout the guest lifecycle, from inquiry to post-stay follow-up.
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A structured introduction provided to new hosts by a property management company, covering topics like listing optimization, guest communication, and legal compliance.
A detailed document outlining the responsibilities, qualifications, and expectations for specific roles within a short-term rental business, such as cleaners, property managers,…
The practice of optimizing pricing, availability, and marketing strategies to maximize revenue generated from short-term rental properties.
A feature within the messaging systems of platforms like Airbnb and VRBO that allows hosts to disregard and hide messages from specific…