The practice of sending customized messages or alerts to guests at various stages of their booking journey, from pre-arrival instructions to post-stay feedback requests, to enhance their experience and encourage repeat bookings.
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Strategies and tools used to manage interactions with guests, from initial inquiry to post-stay follow-up, aiming to build loyalty and positive relationships.
Strategically managing listings across multiple platforms like Airbnb and VRBO, ensuring consistent information, calendar synchronization, and rate parity.
A short-term rental that caters to families with amenities and features designed for children, such as toys, games, cribs, high chairs, and…
Measures taken to protect guest data collected during the booking and hosting process, including personal information and payment details.