The practice of sending customized messages or alerts to guests at various stages of their booking journey, from pre-arrival instructions to post-stay feedback requests, to enhance their experience and encourage repeat bookings.
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Cleaning products specifically designed for use on unique materials or finishes often found in ethnically themed or historic properties. Using appropriate ethnic…
The ongoing process of building and maintaining positive relationships with short-term rental guests, fostering loyalty and repeat bookings.
Refers to creating a memorable and unique stay that embodies the essence of the destination and provides guests with an authentic local…
A flexible space in a short-term rental property that can serve various functions, such as a home office, gym, or extra sleeping…