The practice of sending customized messages or alerts to guests at various stages of their booking journey, from pre-arrival instructions to post-stay feedback requests, to enhance their experience and encourage repeat bookings.
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Offering reduced rates for longer bookings to attract guests staying for a week, month, or longer.
Providing guests with recommendations for nearby restaurants, cafes, or food delivery options in the welcome book or through communication, enhancing their local…
The generation born after Generation Z, typically defined as those born from 2010 onwards. While still young, Generation Alpha’s travel preferences and…
A legally binding agreement between a host and a guest outlining the terms and conditions of the short-term rental, including the rental…