An individual or company hired by a property owner to handle the day-to-day operations of a short-term rental, including guest communication, cleaning, and maintenance.
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A document signed by guests authorizing the host to charge their credit card for incidentals, damages, or extra services.
Marketing strategy where existing guests are incentivized to refer new guests, often through discounts or credits.
A reservation made directly through a host’s website or booking platform, bypassing third-party listing sites like Airbnb or VRBO. Direct bookings can…
Strategic communication activities aimed at building and maintaining a positive public image for a short-term rental business. This can include media outreach,…