Implementing tactics to reduce the rate at which potential guests initiate but do not complete the booking process, such as streamlined booking forms, user-friendly interfaces, and retargeting campaigns.
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The process of visualizing the guest experience from pre-booking to post-stay, identifying touchpoints and opportunities for improvement in short-term rental hosting.
A metric used by Airbnb and VRBO to track how quickly a host responds to guest inquiries and booking requests, influencing search…
A contract that provides coverage for repairs or replacements of appliances in a short-term rental property, protecting hosts from unexpected expenses.
Personalized and timely communication between hosts and guests, fostering positive relationships and addressing inquiries.