Strategies for mitigating the impact of negative guest reviews, including responding professionally, addressing concerns, and improving services.
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Effectively and promptly addressing guest inquiries, requests, and issues through various communication channels to ensure a positive experience.
A seamless and effortless arrival experience for guests, typically involving self-check-in options like smart locks, keyless entry, or clear instructions for accessing…
Insurance policies specifically designed to cover the risks associated with short-term rentals, providing coverage for property damage and liability.
A temporary booking made by a host to block off dates on their calendar while awaiting confirmation or payment from another potential…