On platforms like Airbnb, a guest review that is displayed without a corresponding host review. This occurs when the host doesn’t leave a review for the guest after they submit theirs.
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Key performance indicators (KPIs) used to track the success of a short-term rental business, such as occupancy rate, average daily rate, and…
Additional services offered to guests for an extra fee, such as airport transportation, grocery delivery, or restaurant reservations.
Software or platforms that automate guest communication, such as sending check-in instructions, answering frequently asked questions, and providing local recommendations.
The percentage of time a short-term rental property is booked over a specific period, indicating its popularity and profitability.