A communication strategy that utilizes a centralized platform to manage guest messages from various channels, ensuring efficient and timely responses.
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Tailoring the guest experience to individual preferences, such as providing personalized recommendations or welcome gifts, can create a memorable stay.
A Swedish term for “Lake Plot,” highlighting the value of short-term rentals situated on desirable land near lakes, offering scenic views and…
Typically offered by larger short-term rental properties or those within a hotel-like setting, these services provide guests with assistance similar to a…
A program within IHG One Rewards specifically for small businesses, potentially beneficial for short-term rental hosts who also operate other businesses and…