An independent professional who investigates and resolves complaints related to short-term rentals, acting as a mediator between guests, hosts, and platforms.
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The practice of listing a short-term rental property on multiple platforms, such as Airbnb, VRBO, Booking.com, and others, to maximize visibility and…
The average time it takes a host or property manager to respond to inquiries and messages from potential guests on short-term rental…
A one-time fee charged to guests to cover the cost of cleaning the property after their stay. This fee is separate from…
A booking pattern where a property receives reservations for shorter, non-consecutive periods, often leaving gaps between bookings and potentially resulting in lower…