A marketing strategy used by short-term rental hosts to reach potential guests across multiple platforms and touchpoints, both online and offline, creating a seamless booking experience.
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Insurance or security measures in place to protect hosts from financial losses due to damages caused by guests or other unforeseen events.
The ability to communicate the unique value proposition, personality, and benefits of a short-term rental property clearly and concisely to potential guests.
A measure of how quickly and effectively a host communicates with and responds to inquiries and requests from potential and current guests.
Timely and clear communication between hosts and guests throughout the booking process, including inquiries, booking confirmations, pre-stay instructions, and post-stay follow-up, to…