Inspired by the spiritual significance of Ojo de Agua (eye of water) in some cultures, this refers to offering guests an optional, culturally sensitive purification ritual upon arrival. This could involve using sage, incense, or other elements to cleanse the space and promote a sense of peace and well-being.
Additional charges added to the base rate, such as cleaning fees, pet fees, or extra guest fees.
The effective handling of all communication with guests before, during, and after their stay.
A metric on booking platforms that measures how quickly and consistently hosts respond to guest inquiries.
The preferred methods and frequency of communication for guests, such as email, text messaging, or in-app messaging, allowing hosts to tailor their…
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