Inspired by the concept of Ojo de Agua (eye of water) as a precious resource, this term reflects a commitment to sustainable practices in short-term rentals, focusing on water conservation. This includes implementing low-flow fixtures, using water-efficient appliances, and encouraging guests to be mindful of their water usage.
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The intentional crafting of every touchpoint in the guest journey, from pre-booking to checkout, to create a positive, memorable, and personalized stay.
A method of communicating with guests where messages are not exchanged in real-time. This allows hosts and guests to respond at their…
A digital document or app providing guests with essential information about the property, local area, and house rules.
A reduced price offered to guests for booking a longer stay, last-minute reservation, or during the off-season.