A Hawaiian word meaning “family” that is often used in the short-term rental industry to emphasize the importance of creating a welcoming and hospitable environment for guests.
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Ohana
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A digital or physical guide provided to guests upon arrival, offering essential information about the property, local recommendations, and house rules.
Offering virtual or self-guided property tours using QR codes, allowing potential guests to explore the rental remotely.
A metric used to measure guest satisfaction and loyalty by asking how likely they are to recommend the short-term rental property to…
A pricing strategy that adjusts nightly rates based on real-time factors like demand, seasonality, and competitor pricing.