Any interaction with guests that occurs outside of the Airbnb or VRBO messaging systems, such as email, phone calls, or text messages.
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The path a guest takes from the moment they discover a short-term rental listing to the completion of their booking and beyond,…
Creating a dedicated and functional workspace within the rental property to cater to the needs of remote workers and digital nomads.
Sensors that detect the presence of people in a room or property, used for energy efficiency, security, and occupancy tracking.
Applying the Pareto Principle to short-term rental amenities, suggesting that 80% of guest satisfaction likely comes from 20% of the amenities offered.