Any interaction with guests that occurs outside of the Airbnb or VRBO messaging systems, such as email, phone calls, or text messages.
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A website designed to be easily viewed and navigated on smartphones and tablets, important for reaching potential guests on mobile devices.
A Swedish term for “Self-Service,” emphasizing the provision of amenities and information that empower guests to manage aspects of their stay independently.
A hypothetical term referring to a segment of high-end, luxury short-term rentals that cater to discerning travelers seeking exceptional experiences and amenities.
A designated spot offering breathtaking panoramic views of the Ngorongoro Crater, a must-visit attraction for guests staying in the area.