A check-in process that doesn’t rely on digital methods, such as meeting the guest in person to hand over keys or providing a lockbox.
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The analysis, redesign, and implementation of fundamental business processes within a short-term rental operation to achieve significant improvements in performance.
Scheduling a buffer time of at least two hours between guest check-out and the next check-in to allow for thorough cleaning and…
The ongoing interaction between hosts and guests, encompassing booking inquiries, pre-arrival instructions, and post-stay feedback.
A structured approach to managing a brand, including defining brand values, identifying target audiences, developing brand messaging, and measuring brand performance, applicable…