A contract between the host and guest outlining the terms and conditions of the short-term rental, including house rules, check-in/out procedures, and cancellation policies.
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The tone, clarity, and effectiveness of a host’s communication with guests, fostering positive interactions and addressing inquiries professionally and promptly.
The features and conveniences offered to guests within a short-term rental property, influencing its attractiveness and booking potential.
A record-keeping system used to track all maintenance and repair tasks performed on a rental property. This helps ensure proactive maintenance and…
The use of software to automate communication with guests, such as sending booking confirmations, check-in instructions, and responding to frequently asked questions.