A feature on booking platforms that allows guests to book a short-term rental property instantly without waiting for host approval, streamlining the booking process.
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A refundable amount held by the host to cover potential damages to the property during a guest’s stay.
Semi-fictional representations of ideal guests, created based on market research and data analysis. Guest personas help understand target audiences, their needs, and…
Meaning ‘service error’ or ‘service failure’ in Swedish, this term underscores the importance of minimizing mistakes in the short-term rental business. Errors…
A comprehensive guide provided to guests upon arrival, containing information about the property, appliances, amenities, and local recommendations.