Provisions and conveniences offered to guests at a short-term rental to enhance their stay, such as toiletries, kitchen supplies, and entertainment options.
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A critical term for impersonal, automated, or delayed communication from a short-term rental host, often relying heavily on templates or lacking in…
A standardized label indicating the energy efficiency of appliances, relevant for hosts demonstrating their commitment to sustainability and potentially attracting eco-conscious guests.
Proactively anticipating and fulfilling guest needs before they arise, going beyond expectations to create a memorable experience.
A feature on some platforms that allows guests to book a property instantly without waiting for host approval, often increasing booking rates.