The process of interacting with guests before, during, and after their stay, addressing inquiries, providing information, and resolving issues.
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Encompasses all aspects of creating a positive and memorable experience for guests, from pre-arrival communication to personalized recommendations and post-stay follow-up.
Airbnb’s comprehensive protection plan for hosts, covering property damage and liability claims up to specific limits.
Adhering to local safety regulations and guidelines for hot tubs and jacuzzis, including fencing, signage, and regular maintenance to prevent accidents.
A hypothetical term referring to a marketing approach that utilizes data analysis, target audience segmentation, and creative content to attract bookings. Effective…