The process of interacting with guests before, during, and after their stay, addressing inquiries, providing information, and resolving issues.
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The percentage of guest booking requests that a host is able to accept and fulfill, often influenced by factors like calendar availability…
A marketing strategy focused on attracting potential guests to a short-term rental listing through valuable content, social media engagement, and search engine…
The predictable fluctuations in travel demand throughout the year, influenced by factors like holidays, school schedules, weather patterns, and special events. Understanding…
The process of preparing a short-term rental for new guests between bookings, including cleaning, restocking supplies, and performing necessary maintenance.