The process of interacting with guests before, during, and after their stay, addressing inquiries, providing information, and resolving issues.
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A small but thoughtful amenity that can enhance the guest experience, particularly for those traveling for business or special occasions.
An online marketplace where creators and sellers offer handmade, vintage, and unique goods. Short-term rental hosts can find decor, furniture, and personalized…
A type of pillow commonly used in Europe, typically square-shaped and larger than standard pillows. Offering a luxurious and comfortable sleeping experience,…
Automated systems that adjust rental prices based on factors like demand, seasonality, and competitor pricing to maximize revenue.