The ongoing interaction between hosts and guests throughout the booking process, stay, and post-stay period, facilitated through various platforms and channels.
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A price reduction offered to guests who book a short-term rental for a longer duration, typically a week or more.
The art of providing exceptional service and creating a welcoming and enjoyable experience for guests staying in a short-term rental.
The visible elements of a brand, such as its name, logo, color palette, and overall aesthetic. A strong brand identity helps differentiate…
A trade association representing the interests of hotels and lodging providers in Ohio, including some short-term rental operators.