The process of verifying a guest’s identity and background information to mitigate risks associated with unauthorized bookings or potential property damage.
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Enabling guests to submit maintenance requests by scanning a QR code linked to a dedicated communication channel or platform.
A legally binding agreement that outlines the rules, responsibilities, and expectations for both hosts and guests during a vacation rental stay.
Dividing potential guests into distinct groups based on shared characteristics, allowing for tailored marketing messages and personalized guest experiences.
Providing secure and convenient access to the property, such as through keyless entry or lockboxes, enhances guest convenience and security.