The art and science of crafting memorable and positive experiences for guests staying in short-term rentals. This encompasses all aspects of the guest journey, from pre-booking to post-stay, and focuses on creating a cohesive and delightful experience.
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Identifying opportunities to upsell additional services or amenities based on guest requests and preferences during their stay.
A feature within the messaging systems of platforms like Airbnb and VRBO that allows hosts to disregard and hide messages from specific…
The arrangement and types of beds provided in a short-term rental property, influencing the maximum occupancy and suitability for different guest groups.
A pricing strategy where higher rates are charged for stays that include weekends (Friday and Saturday nights) due to increased demand.