The shared responsibility between hosts and guests to treat each other, the property, and the neighborhood with respect and consideration.
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Maintaining clear and prompt communication with guests throughout their stay, addressing inquiries and resolving issues effectively.
This Swedish term translates to ‘service guarantee.’ While not a standard practice, some short-term rental hosts offer guarantees to provide reassurance to…
Implementing security measures to verify guest identities, screen for potential risks, and minimize the likelihood of issues during a short-term rental stay.
Proactive communication initiated by a host or property manager to guests, such as pre-arrival instructions, local recommendations, and follow-up messages.