The ability to communicate with guests in multiple languages, either through the host’s own skills or by utilizing translation services, enhancing the guest experience for international travelers.
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Communication channels used to interact with potential and confirmed guests, like Airbnb messaging or VRBO’s platform.
The process of visualizing the guest experience from pre-booking to post-stay, identifying touchpoints and opportunities for improvement in short-term rental hosting.
The management and coordination of utility services for short-term rental properties, including setting up accounts, transferring ownership, handling billing, and ensuring continuous…
The strategy of setting competitive rental rates based on factors like seasonality, demand, and competitor analysis.