A situation where a host accidentally accepts multiple bookings for the same dates, leading to potential double-bookings and significant guest dissatisfaction. Implementing robust booking management systems and practices is crucial for avoiding overbookings.
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A staffing strategy where employees in a short-term rental business are periodically shifted between different tasks or roles to enhance skill diversity…
A marketing strategy that focuses on targeting specific guest demographics and aligning property listings and messaging with their interests and preferences.
Timely and thorough responses provided by hosts to inquiries from potential guests about the listing or booking process.
The highest rating guests can give to a short-term rental property and host on platforms like Airbnb and VRBO. Achieving consistently high…