Refers to the strategy of encouraging guests to book directly through a host’s own website or channels, bypassing third-party platforms and their fees.
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Providing assistance and problem-solving for guests outside of regular business hours. This is crucial for handling emergencies or urgent situations that may…
Setting a minimum stay requirement of two nights for bookings, often implemented during peak seasons or for operational efficiency.
The practice of tailoring communication with guests to their individual needs and preferences, fostering a more positive and engaging experience throughout their…
A short-term rental listing that showcases a luxurious, desirable, or unique experience, often exceeding typical guest expectations and inspiring travel aspirations.