The ability to communicate with guests in multiple languages, either directly or through translation services, expanding the potential guest pool and improving customer service.
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A high level of personalized and attentive service provided to guests, exceeding expectations and creating a luxurious experience.
The process of vetting potential renters to ensure they meet specific criteria, such as background checks and income verification, even for short…
An agreement between a short-term rental operator and a local government or tax authority where the operator agrees to collect and remit…
The specific instructions provided to guests for how to check out of the property, including returning keys, locking up, and disposing of…