Up-to-date features and conveniences that enhance guest comfort and satisfaction, such as high-speed Wi-Fi, smart home devices, and streaming services.
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A legally binding agreement that outlines the rules, responsibilities, and expectations for both hosts and guests during a vacation rental stay.
The steps and procedures involved in a guest checking out of a short-term rental, including checkout instructions, key return, and cleaning arrangements.
Implementing measures to verify guest identities, assess risk factors, and mitigate potential issues related to security and property damage.
The process of visualizing the guest experience from pre-booking to post-stay, identifying touchpoints and opportunities for improvement in short-term rental hosting.