Any point in the guest journey where a positive or negative experience can significantly impact their overall satisfaction and likelihood to rebook or leave a good review.
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An online platform connecting short-term rental hosts with freelancers offering services like cleaning, maintenance, photography, and guest communication.
A booking feature on platforms like Airbnb that allows guests to reserve a property immediately without requiring host approval. This can increase…
A set of safety standards and protocols developed by Bureau Veritas to ensure the well-being of guests and staff in hospitality settings.
High-quality photos of a short-term rental property used to showcase its features and attract potential guests on listing platforms.