Any point in the guest journey where a positive or negative experience can significantly impact their overall satisfaction and likelihood to rebook or leave a good review.
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An application by Ibis hotels for guests to manage their bookings, access hotel information, and request services.
Building relationships with local businesses and service providers to enhance the guest experience and generate mutually beneficial opportunities.
A professional designation for individuals with expertise in developing, managing, and marketing tourism products and experiences, potentially applicable to short-term rental management.
The process of connecting your short-term rental platform or property management system to your Stripe account to enable seamless payment processing.