Using software to automate guest communication, such as sending check-in instructions, answering FAQs, or requesting reviews.
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A contactless check-in process that allows guests to access their rental property using their smartphones or other mobile devices, often through a…
Ensuring that short-term rentals are equipped with features that make them accessible to guests with disabilities, such as grab bars in bathrooms,…
An optional service offered to guests upon arrival, providing a guided tour of the neighborhood to showcase key amenities, transportation options, safety…
The exchange of information, inquiries, and updates between hosts and guests throughout the booking process and during their stay.