Local government rules and laws governing short-term rental operations, such as permits, taxes, and noise ordinances.
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A booking request made directly by a guest through a platform’s booking system, as opposed to an inquiry or pre-booking communication.
Virtual or in-person tours of a short-term rental property that showcase its features, amenities, and layout to potential guests, helping them visualize…
Providing secure and convenient methods for guests to access the rental property, including keyless entry systems, lockboxes, or on-site staff.
A measure of how quickly and effectively a short-term rental host responds to guest inquiries, booking requests, and communication throughout the guest…