A formal request from a guest or host to address repairs or upkeep needed at a short-term rental property.
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Guests who have undergone a vetting process by the booking platform or property manager, typically involving identity verification and background checks, to…
A situation in the short-term rental market where the number of available listings decreases, potentially leading to increased competition and higher prices.
The practice of maintaining prompt, clear, and helpful communication with guests throughout their stay, from pre-booking inquiries to post-stay follow-up.
A pricing strategy where short-term rental rates are set lower than competitors to attract bookings and gain market share.